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Neighbors dealing with recurring issues at a short-term rental have two distinct contacts to save. Scottsdale's Oct. 7 update directs licensing and compliance concerns to STR@ScottsdaleAZ.gov. Incidents needing a police response can go to the department's nonemergency number, 480-312-5000.
The city described a coordinated effort involving police, code enforcement, licensing and several other departments. Its approach combines targeted enforcement, public education, work with owners and rental platforms, and accountability tools.
Police reported 665 calls for service at short-term rental properties from January through August 2026. That is a measure of calls across several months, not a count of problem homes or proof that every rental causes trouble. The city also said most rentals operate without significant issues.
When making a nonurgent report, organize the address, dates, times and a brief description of the recurring concern. That makes it easier to explain a pattern without guessing who owns a property or what an unfamiliar visitor is doing. Keep licensing questions and an immediate disturbance separate so the concern reaches the appropriate team.
Scottsdale is discussing additional regulatory options with partners, but this update does not announce a newly adopted licensing fee or rule. Check the city's short-term rental page for current requirements before relying on proposed changes.
Sources & useful links
Recent source update: October 7, 2026. Checked October 13, 2026.
- Scottsdale Police: short-term rental oversight (October 7, 2026)
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